Lodging Managers
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
Also Known As:
Bed and Breakfast Innkeeper
Front Desk Manager
Front Office Director
Front Office Manager
Guest Relations Manager
Guest Services Manager
Hotel Manager
Night Manager
Resort Manager
Rooms Director
Wages
Annual wages for Lodging Managers in United States
Job Outlook
Average
New job opportunities are likely in the future
United States
2034 Projected Employment
53,800
3% Change From 2024
Explore Lodging Managers video
Tasks you might complete in a day.
- Greet and register guests.
- Monitor the revenue activity of the hotel or facility.
- Show, rent, or assign accommodations.
- Collect payments and record data pertaining to funds and expenditures.
- Show, rent, or assign accommodations.
- Train staff members.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
- Interview and hire applicants.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Book tickets for guests for local tours and attractions.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Manage and maintain temporary or permanent lodging facilities.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Interview and hire applicants.
- Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Collect payments and record data pertaining to funds and expenditures.
- Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Assign duties to workers, and schedule shifts.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Perform marketing and public relations activities.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Prepare required paperwork pertaining to departmental functions.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Develop and implement policies and procedures for the operation of a department or establishment.
Subject areas you may need to master.
- Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Fine Arts - Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Physics - Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
- History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
- Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
- Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Strengths you may need in this role.
- Coordination - Changing what is done based on other people's actions.
- Negotiation - Bringing people together to solve differences.
- Technology Design - Making equipment and technology useful for customers.
- Equipment Maintenance - Planning and doing the basic maintenance on equipment.
- Management of Personnel Resources - Selecting and managing the best workers for a job.
- Reading Comprehension - Reading work-related information.
- Management of Financial Resources - Making spending decisions and keeping track of what is spent.
- Mathematics - Using math to solve problems.
- Active Listening - Listening to others, not interrupting, and asking good questions.
- Systems Evaluation - Measuring how well a system is working and how to improve it.
- Writing - Writing things for co-workers or customers.
- Social Perceptiveness - Understanding people's reactions.
- Persuasion - Talking people into changing their minds or their behavior.
- Instructing - Teaching people how to do something.
- Equipment Selection - Deciding what kind of tools and equipment are needed to do a job.
- Installation - Installing equipment, machines, wiring, or computer programs.
- Programming - Writing computer programs.
- Operations Monitoring - Watching gauges, dials, or display screens to make sure a machine is working.
- Speaking - Talking to others.
- Time Management - Managing your time and the time of other people.
- Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
- Science - Using scientific rules and strategies to solve problems.
- Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
- Active Learning - Figuring out how to use new ideas or things.
- Service Orientation - Looking for ways to help people.
- Operation and Control - Using equipment or systems.
- Repairing - Repairing machines or systems using the right tools.
- Quality Control Analysis - Testing how well a product or service works.
- Learning Strategies - Using the best training or teaching strategies for learning new things.
- Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.
- Troubleshooting - Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
- Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.
- Operations Analysis - Figuring out what a product or service needs to be able to do.
- Management of Material Resources - Managing equipment and materials.
- Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
- Finger Dexterity - Putting together small parts with your fingers.
- Peripheral Vision - Seeing something to your side when your are looking ahead.
- Speech Clarity - Speaking clearly.
- Time Sharing - Doing two or more things at the same time.
- Memorization - Remembering words, numbers, pictures, or steps.
- Spatial Orientation - Knowing where things are around you.
- Visualization - Imagining how something will look after it is moved around or changed.
- Trunk Strength - Using your lower back and stomach.
- Dynamic Strength - Exercising for a long time without your muscles getting tired.
- Gross Body Equilibrium - Keeping your balance or staying upright.
- Extent Flexibility - Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
- Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
- Control Precision - Quickly changing the controls of a machine, car, truck or boat.
- Visual Color Discrimination - Noticing the difference between colors, including shades and brightness.
- Information Ordering - Ordering or arranging things.
- Written Expression - Communicating by writing.
- Written Comprehension - Reading and understanding what is written.
- Multilimb Coordination - Using your arms and/or legs together while sitting, standing, or lying down.
- Rate Control - Changing when and how fast you move based on how something else is moving.
- Selective Attention - Paying attention to something without being distracted.
- Wrist-Finger Speed - Making fast, simple, repeated movements of your fingers, hands, and wrists.
- Category Flexibility - Grouping things in different ways.
- Manual Dexterity - Holding or moving items with your hands.
- Static Strength - Lifting, pushing, pulling, or carrying.
- Speech Recognition - Recognizing spoken words.
- Deductive Reasoning - Using rules to solve problems.
- Fluency of Ideas - Coming up with lots of ideas.
- Number Facility - Adding, subtracting, multiplying, or dividing.
- Far Vision - Seeing details that are far away.
- Auditory Attention - Paying attention to one sound while there are other distracting sounds.
- Originality - Creating new and original ideas.
- Speed of Limb Movement - Quickly moving your arms and legs.
- Dynamic Flexibility - Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
- Stamina - Exercising for a long time without getting out of breath.
- Sound Localization - Noticing the direction that a sound came from.
- Gross Body Coordination - Moving your arms, legs, and mid-section together while your whole body is moving.
- Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
- Explosive Strength - Jumping, sprinting, or throwing something.
- Glare Sensitivity - Seeing something even if there is a glare or very bright light.
- Oral Comprehension - Listening and understanding what people say.
- Arm-Hand Steadiness - Keeping your arm or hand steady.
- Perceptual Speed - Quickly comparing groups of letters, numbers, pictures, or other things.
- Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
- Flexibility of Closure - Seeing hidden patterns.
- Mathematical Reasoning - Choosing the right type of math to solve a problem.
- Speed of Closure - Quickly knowing what you are looking at.
- Response Orientation - Quickly deciding if you should move your hand, foot, or other body part.
- Near Vision - Seeing details up close.
- Hearing Sensitivity - Telling the difference between sounds.
- Problem Sensitivity - Noticing when problems happen.
- Night Vision - Seeing at night or under low light.
- Oral Expression - Communicating by speaking.
Average Education Attained
Highest level of education earned by people in this career.
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Content sourced from United States Department of Labor Employment and Training Administration ("DOLETA") and the Minnesota Department of Employment & Economic Development ("DEED")