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New Accounts Clerks
Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.
Also Known As:
Banking Services Representative
Customer Service Specialist
Financial Service Representative
Financial Services Representative
Member Service Representative
New Accounts Clerk
New Accounts Representative
Personal Banker
Relationship Banker
Universal Banker
Wages
Annual wages for New Accounts Clerks in United States
Job Outlook
Below Average
New job opportunities are less likely in the future
United States
2033 Projected Employment
36,000
-15% Change From 2023
Explore Billing and Posting Clerks video
Tasks you might complete in a day.
- Collect and record customer deposits and fees and issue receipts, using computers.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
- Investigate and correct errors upon customers' request, according to customer and bank records.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
- Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults.
- Schedule repairs for locks on safe-deposit boxes.
- Duplicate records for distribution to branch offices.
- Perform foreign currency transactions and sell traveler's checks.
- Perform foreign currency transactions and sell traveler's checks.
- Perform teller duties as required.
- Perform teller duties as required.
- Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
- Process loan applications.
- Execute wire transfers of funds.
- Obtain credit records from reporting agencies.
- Compile information about new accounts, enter account information into computers, and file related forms or other documents.
- Refer customers to appropriate bank personnel to meet their financial needs.
Subject areas you may need to master.
- Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Fine Arts - Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
- Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Physics - Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
- Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
- Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
- Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Strengths you may need in this role.
- Active Listening - Listening to others, not interrupting, and asking good questions.
- Social Perceptiveness - Understanding people's reactions.
- Learning Strategies - Using the best training or teaching strategies for learning new things.
- Quality Control Analysis - Testing how well a product or service works.
- Troubleshooting - Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
- Time Management - Managing your time and the time of other people.
- Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
- Instructing - Teaching people how to do something.
- Active Learning - Figuring out how to use new ideas or things.
- Persuasion - Talking people into changing their minds or their behavior.
- Speaking - Talking to others.
- Operation and Control - Using equipment or systems.
- Equipment Maintenance - Planning and doing the basic maintenance on equipment.
- Systems Evaluation - Measuring how well a system is working and how to improve it.
- Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.
- Programming - Writing computer programs.
- Management of Personnel Resources - Selecting and managing the best workers for a job.
- Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
- Equipment Selection - Deciding what kind of tools and equipment are needed to do a job.
- Reading Comprehension - Reading work-related information.
- Operations Analysis - Figuring out what a product or service needs to be able to do.
- Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.
- Mathematics - Using math to solve problems.
- Management of Financial Resources - Making spending decisions and keeping track of what is spent.
- Management of Material Resources - Managing equipment and materials.
- Writing - Writing things for co-workers or customers.
- Science - Using scientific rules and strategies to solve problems.
- Service Orientation - Looking for ways to help people.
- Installation - Installing equipment, machines, wiring, or computer programs.
- Repairing - Repairing machines or systems using the right tools.
- Negotiation - Bringing people together to solve differences.
- Technology Design - Making equipment and technology useful for customers.
- Coordination - Changing what is done based on other people's actions.
- Operations Monitoring - Watching gauges, dials, or display screens to make sure a machine is working.
- Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
- Visual Color Discrimination - Noticing the difference between colors, including shades and brightness.
- Sound Localization - Noticing the direction that a sound came from.
- Auditory Attention - Paying attention to one sound while there are other distracting sounds.
- Speech Clarity - Speaking clearly.
- Written Expression - Communicating by writing.
- Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
- Speed of Closure - Quickly knowing what you are looking at.
- Speed of Limb Movement - Quickly moving your arms and legs.
- Static Strength - Lifting, pushing, pulling, or carrying.
- Response Orientation - Quickly deciding if you should move your hand, foot, or other body part.
- Peripheral Vision - Seeing something to your side when your are looking ahead.
- Written Comprehension - Reading and understanding what is written.
- Time Sharing - Doing two or more things at the same time.
- Deductive Reasoning - Using rules to solve problems.
- Oral Expression - Communicating by speaking.
- Information Ordering - Ordering or arranging things.
- Spatial Orientation - Knowing where things are around you.
- Extent Flexibility - Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
- Glare Sensitivity - Seeing something even if there is a glare or very bright light.
- Night Vision - Seeing at night or under low light.
- Far Vision - Seeing details that are far away.
- Originality - Creating new and original ideas.
- Problem Sensitivity - Noticing when problems happen.
- Finger Dexterity - Putting together small parts with your fingers.
- Fluency of Ideas - Coming up with lots of ideas.
- Flexibility of Closure - Seeing hidden patterns.
- Trunk Strength - Using your lower back and stomach.
- Stamina - Exercising for a long time without getting out of breath.
- Dynamic Flexibility - Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
- Arm-Hand Steadiness - Keeping your arm or hand steady.
- Oral Comprehension - Listening and understanding what people say.
- Perceptual Speed - Quickly comparing groups of letters, numbers, pictures, or other things.
- Mathematical Reasoning - Choosing the right type of math to solve a problem.
- Explosive Strength - Jumping, sprinting, or throwing something.
- Near Vision - Seeing details up close.
- Visualization - Imagining how something will look after it is moved around or changed.
- Wrist-Finger Speed - Making fast, simple, repeated movements of your fingers, hands, and wrists.
- Manual Dexterity - Holding or moving items with your hands.
- Number Facility - Adding, subtracting, multiplying, or dividing.
- Control Precision - Quickly changing the controls of a machine, car, truck or boat.
- Multilimb Coordination - Using your arms and/or legs together while sitting, standing, or lying down.
- Dynamic Strength - Exercising for a long time without your muscles getting tired.
- Gross Body Equilibrium - Keeping your balance or staying upright.
- Rate Control - Changing when and how fast you move based on how something else is moving.
- Gross Body Coordination - Moving your arms, legs, and mid-section together while your whole body is moving.
- Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
- Speech Recognition - Recognizing spoken words.
- Hearing Sensitivity - Telling the difference between sounds.
- Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
- Selective Attention - Paying attention to something without being distracted.
- Category Flexibility - Grouping things in different ways.
- Memorization - Remembering words, numbers, pictures, or steps.
Average Education Attained
Highest level of education earned by people in this career.
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Content sourced from United States Department of Labor Employment and Training Administration ("DOLETA") and the Minnesota Department of Employment & Economic Development ("DEED")